Imagine if you could mass-produce your top performing advisor. Imagine if each customer had their own personal representative always available and ready to serve anywhere and anytime. This is far from the status quo. Customers have never be more elusive than they are now. And, with the average age of an insurance advisor at 59, and fewer than one new recruit for every four advisors who retire, the situation is only becoming more dire.
Awareness, education and trust are the key ingredients to winning over customers and retaining them for life. Build a bond between you and your customers to create better conversion rates, higher customer loyalty, improved retention, more referrals, more cross sales and fewer claims.
Whether you're along the path to digital transformation and looking to optimize the customer experience with an engagement platform, or you're at the beginning of the journey, Life.io will help. Our modular technology can be your one-stop shop for an end-to-end digital customer experience, or overlay your existing experience to bring your customer engagement to the next level.
Open a window into your customers’ lives to understand who they really are and what makes them tick. Build a 360-degree view of your customer that spans their personality, health (physical and emotional), finances, life events, interests and values.