2020 and the Sense of Urgency
February 1, 2021
The life insurance industry had its own ‘operation warp speed’ in 2020. Many accomplishments and innovations were achieved, but as far as customer expectations go, did we catch up? Listen to our episode to find out more!
Featuring: Richard DeSousa, Senior Vice President of Strategic Partnerships, SCOR
About the Author
Jon is an entrepreneur with a passion for solving problems through innovation. With over 15 years experience in the insurance industry, Cooper has held leadership roles spanning across technology, consulting and corporate development. Cooper holds a bachelor's degrees from The University of Pennsylvania and an MBA from The Wharton School, where he is a frequent lecturer, and was the recipient of three entrepreneurship awards.
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The life insurance industry had its own 'operation warp speed' in 2020. Many accomplishments and innovations were achieved, but as far as customer expectations go, did we catch up?