The Importance of Keeping a Customer After They Buy


The Importance of Keeping a Customer After They Buy

August 31, 2020

Once someone buys, there needs to be a specific focus on keeping that customer…because losing them is agonizing. How does the insurance industry reduce this exposure and minimize pain?

Featured Speakers:
Jim Galli, Managing Director of Paradigm Partners International
Mike Logsdon, Co-Founder and Chief Operations Officer of

The Importance of Keeping a Customer After They Buy

About the Host

Mike Logsdon

Mike co-founded in 2012 with the aim of developing a market-leading digital wellbeing platform. As a co-founder, Mike is responsible for setting the company’s strategic direction with Jon Cooper. As COO, Mike’s leads’s operations, which focuses on client implementations and support. Mike draws from a diverse background, which includes green-tech, private equity, and health-based non-profits.

Drop your email below for updates on our podcast!


Are you targeting your entire policyholder...

Learn about engagement strategies that carriers and advisors can take to create loyal customers.

Consumers have changed – What’s the...

Carriers today are talking about creating deeper ongoing relationships with prospects and policyowners and building ecosystems.

How are consumers changing? Three major...

A global change in consumer behavior. Hear about the three major trends that are impacting the consumer’s landscape.

Scroll to top