RESOURCES

We know it’s in everyone’s best interest for policyholders to live a healthy and long life. What else can the industry do to align incentives and...

Insurers and advisors have the responsibility of delivering an intangible solution that often includes a complex product. How do we make this more tangible and transparent...

The life insurance industry had its own 'operation warp speed' in 2020. Many accomplishments and innovations were achieved, but as far as customer expectations go, did...

2020 has taught us the importance of rapid adaption and innovation. Decisions that normally take years were made in months. As we say goodbye to this...

Learn about the bold steps insurers are taking to serve their customers. Understand why the adoption of customer engagement has accelerated.

Moving to a digital experience isn't an easy task to undertake. During today's episode we will explore what challenges carriers face and how the pandemic has...

Premium discounts as a reward mechanism have been in place for decades. But are they effective? Hear from Dr. Patel on where he sees the insurance...

Gone are the days of static life policies that sit in a drawer. Customers want engagement, interactivity, rewards, more-frequent communication and products tailored to individual lifestyles....

With Life.ioEngage, the carrier can now leverage a turnkey platform to create meaningful ongoing interactions with current policyowners and significantly boost brand loyalty and recognition. These...

Wearable devices alone are not enough - In our discussion today, we'll talk specifically about the powerful motivators in behavioral economics and which behavior change programs...

During this episode we will explore the groundbreaking work Dr. Patel has done around gamification, rewards and behavior change, and explore how these learnings can help...

Hear from Jackie Morales, Chief Insurance Officer of Bestow as she talks about changing consumer behaviors, the importance of communicating with customers, and how evolved and...

The insurance industry is shifting; not just in how it use to be done, but how it can be done. Hear from Jackie Morales, Chief Insurance...

In part 1 of our conversation with Jim Galli, we were talking about engagement and how to create a customer before they buy. In this episode...

In this episode we will be talking about engagement and the importance of creating a customer before they buy. Featured Speakers: Jim Galli, Managing Director of...

In our final podcast featuring Chris Behling, Chief Underwriter, US & Head of Underwriting, Americas at Swiss Re Life and Health, we will explore the changing...

In this episode, we will dive into an important discussion about how the industry can begin to narrow the coverage gap. Featuring: Chris Behling, Chief Underwriter,...

I am excited to be joined today by Chris Behling, Chief Underwriter, US & Head of Underwriting, Americas at Swiss Re Life and Health. In our...