

Life.io Enterprise Solutions Overview
Transform Your Digital Customer Experience. Driven by the behavioral science of customer engagement, Life.io’s suite of solutions helps change transactions into meaningful customer interactions.





Case Study: Life & Annuity Carrier
With Life.ioEngage, the carrier can now leverage a turnkey platform to create meaningful ongoing interactions with current policyowners and significantly boost brand loyalty and recognition. These...














The Emergence of Continuous Underwriting
We know it’s in everyone’s best interest for policyholders to live a healthy and long life. What else can the industry do to align incentives and...




Innovative Ideas from Industry Leaders for 2021
2020 has taught us the importance of rapid adaption and innovation. Decisions that normally take years were made in months. As we say goodbye to this...




Moving the Needle: The Evolution of Customer Engagement in Life Insurance
The historical, low-touch nature of the life insurance business makes it difficult for insurers to build strong customer relationships and create customer loyalty. Studies show that...














The Importance of Keeping a Customer After They Buy
In part 1 of our conversation with Jim Galli, we were talking about engagement and how to create a customer before they buy. In this episode...














The Importance of Creating a Customer Before They Buy
In this episode we will be talking about engagement and the importance of creating a customer before they buy. Featured Speakers: Jim Galli, Managing Director of...














Customer Engagement and the Future of Advice
In our final podcast featuring Chris Behling, Chief Underwriter, US & Head of Underwriting, Americas at Swiss Re Life and Health, we will explore the changing...














$25 Trillion and Counting – Closing the Protection Gap with Customer Engagement and Innovation
In this episode, we will dive into an important discussion about how the industry can begin to narrow the coverage gap. Featuring: Chris Behling, Chief Underwriter,...














Underwriting – Are We Netflix or Blockbuster?
I am excited to be joined today by Chris Behling, Chief Underwriter, US & Head of Underwriting, Americas at Swiss Re Life and Health. In our...














Life Insurance and Solving the Millennial Protection Gap
There are plenty of protection needs for Millennials, yet our industry is failing to connect with this generation. When you look at the numbers, only 10%...














The Future of Innovation
Insurtechs have brought on a pace of innovation and change that is unprecedented in the insurance industry, but by other industry’s standards, has still been gradual...














How Carriers Must Adapt
We’ve discussed how consumer preferences are evolving and the impact this has on distribution. Now, we’ll go deeper into the value chain to explore what these...














Traditional and Non-traditional Sources of Advice
With consumer preferences and demand evolving, new forms of advice are emerging and traditional sources of advice are evolving. During this segment, we’ll understand how the...














Consumer Demand and Need for Advice
In the overall consumer landscape, some products are designed for self-service, and others require specialized advice and even hand holding. Traditionally, financial products fell into the...