Life.io Enterprise Solutions Overview
Transform Your Digital Customer Experience. Driven by the behavioral science of customer engagement, Life.io’s suite of solutions helps change transactions into meaningful customer interactions.
Resources
The Emergence of Continuous Underwriting
We know it’s in everyone’s best interest for policyholders to live a healthy and long life. What else can the industry do to align incentives and...
Continuing the Momentum
Insurers and advisors have the responsibility of delivering an intangible solution that often includes a complex product. How do we make this more tangible and transparent...
2020 and the Sense of Urgency
The life insurance industry had its own 'operation warp speed' in 2020. Many accomplishments and innovations were achieved, but as far as customer expectations go, did...
Innovative Ideas from Industry Leaders for 2021
2020 has taught us the importance of rapid adaption and innovation. Decisions that normally take years were made in months. As we say goodbye to this...
Digital Transformation and the Framework for Success
Learn about the bold steps insurers are taking to serve their customers. Understand why the adoption of customer engagement has accelerated.
Carriers Challenges and the Move to a Digital Experience
Moving to a digital experience isn't an easy task to undertake. During today's episode we will explore what challenges carriers face and how the pandemic has...
The Future of Insurance Powered by Behavioral Economics and Gamification
Premium discounts as a reward mechanism have been in place for decades. But are they effective? Hear from Dr. Patel on where he sees the insurance...
Webinar: Customer Experience 2.0: Moving Beyond the Transaction
Gone are the days of static life policies that sit in a drawer. Customers want engagement, interactivity, rewards, more-frequent communication and products tailored to individual lifestyles....
Case Study: Life & Annuity Carrier
With Life.ioEngage, the carrier can now leverage a turnkey platform to create meaningful ongoing interactions with current policyowners and significantly boost brand loyalty and recognition. These...
Behavioral Economics – A Powerful Motivator for Improved Health
Wearable devices alone are not enough - In our discussion today, we'll talk specifically about the powerful motivators in behavioral economics and which behavior change programs...
Gamification and Rewards in the Life Insurance Industry
During this episode we will explore the groundbreaking work Dr. Patel has done around gamification, rewards and behavior change, and explore how these learnings can help...
The Future of Helping People in Uncertain Times
Hear from Jackie Morales, Chief Insurance Officer of Bestow as she talks about changing consumer behaviors, the importance of communicating with customers, and how evolved and...
Helping People in Uncertain Times
The insurance industry is shifting; not just in how it use to be done, but how it can be done. Hear from Jackie Morales, Chief Insurance...
The Importance of Keeping a Customer After They Buy
In part 1 of our conversation with Jim Galli, we were talking about engagement and how to create a customer before they buy. In this episode...
The Importance of Creating a Customer Before They Buy
In this episode we will be talking about engagement and the importance of creating a customer before they buy. Featured Speakers: Jim Galli, Managing Director of...
Customer Engagement and the Future of Advice
In our final podcast featuring Chris Behling, Chief Underwriter, US & Head of Underwriting, Americas at Swiss Re Life and Health, we will explore the changing...
$25 Trillion and Counting – Closing the Protection Gap with Customer Engagement and Innovation
In this episode, we will dive into an important discussion about how the industry can begin to narrow the coverage gap. Featuring: Chris Behling, Chief Underwriter,...
Underwriting – Are We Netflix or Blockbuster?
I am excited to be joined today by Chris Behling, Chief Underwriter, US & Head of Underwriting, Americas at Swiss Re Life and Health. In our...